Effective May 24, 2018
Hi, I’m Sveta Kletina, the owner Shoemaking Supplies Shop. I care about the use of my personal information online, so here I will provide you with insight into the privacy practices employed here at www.shoemakingsuppliesshop.com
Particular areas of the world now require different privacy disclosures, so please read the entire policy to make sure you understand our practices fully.
I. If You are Located In the EU
What personal data we collect and why we collect it
A. What Personal Data Do We Collect From You?
Personal data is information that can be used to identify you such as your name, IP address, and email address. As a business, we collect personal data from you in a number of ways including:
(1.) Opt-In To Email Course: Your name and email address.
(2.) Waiting List: Your name and email address.
(3.) Transaction: You name, email address, billing information (address- not the card number) and payment source.
This is collected by third parties to assist us with processing your payments: Paypal & Gumroad Inc.
(4.) Submitting Questions: Your name, email address, and question.
(5.) Join My Bulletin: Your name and email address.
(6.) Courses: Your name and email address.
B. What Is The Purpose of Processing Your Personal Data?
We collect the information above for the following purposes.
(1.) Opt-In To Email Course: To provide you with information on the course in question and the topic in general.
(2.) Waiting List: To let you know when a course or service opens or is closing.
(3.) Submitting Questions: To answer questions you might have for us.
(4.) Join My Bulletin: To send you messages regarding new, new courses released, special offers and blog posts.
(5.) Courses: To send you information about the courses&lessons you registered for.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for 15 days, and screen options cookies last for a year. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
C. What Legal Basis Do We Have For Collecting and Processing Your Information?
Websites must have a legal basis for collecting information from individuals located in the European Union. Our legal basis for each of the ways we collect information from you is as follows. Please note where consent forms the basis, you can withdraw consent at any time by contacting me, Sveta Kletina or opting out of any email message using the “unsubscribe” link.
(1.) Opt-In To Email list: We will ask for your consent first.
(2.) Transaction: We will collect your information as part of a legal contractual transaction.
(3.) Submitting Questions: We have an allowed legitimate interest in providing a response to your questions and need to use your data to do so. We will not use the data for other purposes.
“Legitimate interests” for processing your personal information exist where you submit the information with an expectation that it will be processed and there is no undue impact on you. If you disagree or have questions, please contact me, Sveta Kletina, at firstname.lastname@example.org and we will cease the processing of your data under this legal basis.
D. Who Has Access To The Data We Collect?
We process and access to the data we collect from you. However, we use third parties to assist us with processing your personal data including the following categories of recipients:
- Financial transaction processors (processing your payments=Paypal,Bluesnap & Gumroad as it is mentioned above)
- Email communication provider
- Marketing funnel provider
These third parties are all GDPR complaint and allow to Export Personal Data / Erase Personal Data!
E. How Long Do We Keep Your Data?
We keep your personal data for different periods of time depending on the reason it was gathered in the first place.
(1.) Opt-In To Email Course: 26 months
(2.) Waiting List: 12 months
(3.) Transaction: Four years for tax audit purposes.
(4.) Submitting Questions: Five years
(5.) Join My Bulletin: 26 months
(6.) Courses: 26 months
If a legal claim arises involving your data, we will store and disclose that data until the matter has resolved.
F. Your Right To Ask For Corrections, Erasure, And Export Of Your Data
You have the right to control your personal data. Specifically, you have the following rights:
- The right to be informed: We are informing you now with this policy.
- The right of access: We’ll provide you with the data we have about you.
- The right to rectification: Request we fix incorrect data about you.
- The right to erasure: Request we erase certain data about you.
- The right to restrict processing: Ask us to restrict certain type of processing of your personal information.
- The right to data portability: Ask us to provide your personal data we have for export.
- The right to object: Object to how we use your data.
- Rights in relation to automated decision making and profiling: We don’t profile you, but keep in mind you have this right with other sites.
To exercise any of these rights, please contact me, Sveta Kletina at email@example.com with your request.
G. Your Right To Withdraw Consent
Although this is mentioned above, we want to emphasize that wherever we’ve asked for your consent to collect or process your personal data, you have the right to withdraw that consent. If you receive email messages from us, you can use the “unsubscribe” link in each message to withdraw consent and stop the mailings. Alternatively, you can contact me, Sveta Kletina at firstname.lastname@example.org with your request.
Where we send your data
We don’t share or send your data anywhere.
Visitor comments may be checked through an automated spam detection service.
Your contact information
Is held strictly with us and is not shared anywhere or with any third party
Privacy Concerns, Contacting Us, Complaints.
You can contact Sveta Kletina at email@example.com with your request with any questions or requests you have about these policies or your personal data. If, after contacting us, you feel a privacy issue has not be resolved, you have the right to file a complaint with a Supervisory Authority such as the Data Protection Commissioner of Ireland.
Representative: Sveta Kletina
Yokneam Ilit, Israel.
II. For All Our Valued Friends Regardless of Location
B. Legal Disclosures of Personal Information.
We may process, store, and disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to (1) conform to the edicts of the law or comply with legal process served on us, (2) protect and defend our rights or property or (3) act under exigent circumstances to protect the safety of the public or users of the site.
C. DMCA Disclosures
We comply with the Digital Millennium Copyright Act of 1998. As part of the compliance process, we may be required to disclose whatever information we have for you to a copyright holder who has submitted a complaint to us.
D. Public Comments.
You may leave comments on forum posts. Please remember that any information you provide is not private. The information can be viewed by anyone online including family, friends, the media, investigators, and potential employers conducting background checks.
E. Third Party Websites.
We link to other sites, but please keep in mind that we do not control the privacy policies of those sites. Make sure to review the policies of any such sites before providing your personal information.
What personal information do we collect from the people that visit our blog, website or app?
When using our site, as appropriate, you may be asked to enter your name, email address or other details to help you with your experience.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, unlock the content, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To administer a contest, promotion, survey or other site feature.
- To send periodic emails regarding your order or other products and services.
Do we use ‘cookies’?
- Understand and save user’s preferences for future visits.
- Memorize the users who have unlocked access to premium content.
If you disable cookies off, some features will be disabled. It will affect the users experience and some of our services will not function properly.
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Shoemaking Tools & Materials Refund
All sales are final. All parts are subject to price changes and availability. NO RETURNS !!
Any returns accepted are subjected to a 25% restocking Fee.
Any returns accepted must be within 5 days of date of purchase, and before the item was shipped to the buyer address.
If you have received a damaged product, please contact us within 24 hours from the time of receiving the item. You will need to send us an image with proof to qualify for a return or a refund.
You are responsible for all shipping & tracking costs for returns & exchanges.
The product must be unused, and in unopened original box. All returns are subject to inspection. Any part that, in our opinion, shows evidence of being used or installed contrary to manufacturer's instructions and/or subjected to improper handling, packaging, or shipping by the customer will not be eligible for exchange, refund, or warranty consideration. We reserve the right to charge a restocking fee or refuse any return. No Cancellations or returns on Special Order Parts. "Special Order Parts" refers to any part that is not in-stock at Shoemaking Courses Online. All part information is correct as far as Shoemaking Courses Online knows and any errors will be changed upon notification.
Please be aware that International orders may require you to pay import taxes upon receipt. Shoemaking Courses Online is not responsible for paying any additional customs fees or taxes.
If products are returned for non payment of fees, the products will be forfeited to Shoemaking Courses Online or the customer can pay to have the items reshipped. No refund or cancellation because of these fees.
If you cannot find the answer to your question here, you can contact us on firstname.lastname@example.org .